About
Who We Are
United Hands Care is more than just a homecare provider – we’re a family. Founded with a passion for helping others, we’ve grown into a leading homecare company in the UK, serving individuals and families with compassion, dignity, and respect. Our mission is to empower people to live independently in the comfort of their own homes while receiving the highest standard of care.
Whether you require occasional assistance or full-time support, our dedicated team is here to help.
Our Story
Founded in 2023 by a dedicated team of healthcare professionals with over 40 years of combined sector experience, United Hands Care began with a clear and heartfelt mission: to deliver compassionate, high-quality care to those in need. From the very start, our focus has been on putting people first, ensuring that every individual we serve receives personalised support that respects their dignity, independence, and unique circumstances.
Over the years, we have grown and evolved, expanding our services to meet the diverse needs of the communities we serve. From home care and specialist support to community health programmes, we have built a strong reputation for excellence, reliability, and trust. Our team of skilled professionals is committed to going above and beyond, ensuring that every interaction is rooted in empathy, expertise, and a genuine desire to make a positive difference.
Despite our growth, our core values remain unchanged.
We continue to prioritise compassion, integrity, and innovation in everything we do. At United Hands Care, we believe that exceptional care is not just about meeting needs but about building meaningful connections and empowering individuals to live their best lives. Our journey is driven by a deep commitment to improving the well-being of our clients and their families, and we are proud to be a trusted partner in care across the communities we serve.
To learn more about our story and how we are making a difference, we invite you to explore our journey and discover the values that guide us every day.
Our Philosophy of Care
We believe great care begins with respect, dignity, and compassion.
Our philosophy is simple: to treat every person as we would wish to be treated — with kindness, understanding and genuine care.
We recognise that every individual is unique. That’s why our support is built around each person’s choices, goals, culture, and independence.
We take time to listen, understand, and adapt — ensuring care is personal, not procedural.
Our Core Principles
- Person-Centred Care: We tailor every plan to the individual’s needs, preferences and aspirations.
- Dignity and Respect: Every interaction upholds privacy, individuality and self-worth.
- Empowerment: We support people to make their own decisions and take an active role in their care.
- Compassion: We provide care with genuine warmth, patience and humanity.
- Partnership: We work closely with families, professionals and communities to deliver holistic, joined-up care.
Continuous Improvement: We reflect, learn and innovate to raise standards and outcomes.
Our care philosophy is shaped by the CQC’s core values of being Safe, Effective, Caring, Responsive and Well-led, and strengthened by our belief that quality care is both a professional responsibility and a moral commitment.
“We don’t just provide care — we create meaningful connections that make people feel valued, respected and truly at home.”
Our Values
Compassion
We treat every client as if they were our own family.
Excellence
We strive for the highest standards in everything we do.
Integrity
Empowerment
We help our clients live life on their own terms.
Respect
We honour the dignity and individuality of every person we care for.
Meet Our Team
Our people are at the heart of everything we do.
We recruit, train and fairly reward compassionate, skilled Care Workers who take pride in supporting others with dignity and respect.
When our team feels valued and supported, the people we care for receive the very best care.
“When carers feel valued, the people they support feel valued too.”